POLLYWOG ONLINE STORE POLICIES


Privacy Policy

As a WAHM (work at home mom), I am committed to your privacy and mine! I will only use information you provide me to complete your order and will never share that information with any outside parties. Read my complete privacy policy for more detailed information.

Shipping

Orders placed during and up to 7pm Pacific Time will ship the following day. We ship orders to the continental US daily Monday through Friday via UPS ground which is 3-5 days to you depending on where you are. The only exceptions are the sleeping wedges which ship as follows:

  • Tucker sleeping wedges ship out via Fedex ground or air. Ground orders typically take 3-5 days, air orders take 1-2 days.

  • The RESQ Wedge ships out UPS ground and typically takes 3-5 days.

  • The Comfy Lift Bed ships via Fedex home delivery which takes 3-5 days.

  • Moses baskets ship UPS ground and typically take 3-5 days.

    • We do ship outside the continental US - please email us with your address and items and we will try to get you the least expensive shipping quote possible for your location.

    Return Policy

    We cannot accept returns of sleeping wedges (Tucker Wedge, RESQ Wedge and Comfy Lift Bed) unless defective. All other items can be returned within 30 days only if unopened and unused.

    Be sure to include a copy of your invoice with all returns so that we can find your information to credit your payment method.

    We do not refund shipping charges, nor bear shipping charges to return product unless we have erred on your order or your items are defective.

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