POLLYWOG ONLINE STORE POLICIES
Orders placed during and up to 7pm Pacific Time will ship the following day. We ship orders to the continental US daily Monday through Friday via UPS ground which is 3-5 days to you depending on where you are. The only exceptions are the sleeping wedges which ship as follows:
We do ship outside the continental US - please email us with your address and items and we will try to get you the least expensive shipping quote possible for your location.
We cannot accept returns of sleeping wedges (Tucker Wedge, RESQ Wedge and Comfy Lift Bed) unless defective. All other items can be returned within 30 days only if unopened and unused.
Be sure to include a copy of your invoice with all returns so that we can find your information to credit your payment method.
We do not refund shipping charges, nor bear shipping charges to return product unless we have erred on your order or your items are defective.